Cancelling/Changing an Order
If you need to adjust or cancel an order, please make sure that you let us know as soon as possible contacting us support@gandcmart.com
We will try our best to make the necessary changes to your order. Unfortunately, if an order has already been shipped out, we will not be able to make order adjustments or cancellations for you, however we can help you begin the return process. For more information on Return Policy please see below.
Payment Methods
We accept the following electronic payments: American Express, Visa, MasterCard,Stripe and PayPal.
If you have any questions about payment options please mail us support@gandcmart.com
Order Address Errors
Please double check that you have provided the correct shipping information during checkout. We create shipping labels directly from the information presented during checkout.
If you incorrectly entered your address during the checkout process, it will be "Returned to Sender" via post. For this reason you will be charged an additional fee before the corrections to your address will be made. You will be contacted regarding the cost of the return and reshipment of your order.
Safe Drop Shipments
We do not “safe drop” orders, which means that we do not leave shipments at vacant locations.
Return Policy
if u Refund request is accepted then the refund will be credit to original payment method with in 7 to 14 buiness working days
It is important to us that you are satisfied with the items you receive. We now provide refunds for products that are returned within 7 days of the order date.
Unopened, unused products in their original packaging are eligible for a full refund. If an item is defective or incorrect we require an image for the product and it will be eligible for full refund.
Please note that not all items are eligible for refunds. This includes (but is not limited to) face masks, perishable items, personal care products, cosmetics, all clearance items, and select sale items.
Opened or used products are not eligible for return. We are currently unable to accept returns.
All returned items must be returned in good condition in order to qualify for a refund.
We may require a photo of the product received to verify that it is eligible for a refund.
Questions? Please contact us support@gandcmart.com
If above applies and you want to move forward with your return please click link below to access your return mailing label. *Please Note: If you return an order without first contacting us, you may not be eligible for refund.
Secure Checkout Information
Shop with confidence! @ gandcmart.com
This means that our website has been thoroughly tested and certified to be free of malware, viruses, phishing attacks, and other things that can harm you or your computer.
No Malware or Malicious Links
There is no harmful software on our website and you should be safe clicking links and downloading files. Our website does not try to infect your computer.
No Phishing Detected
Our website does not attempt to steal your information or your identity. It is safe for you to share your personal sensitive information on our website.
Valid SSL Certificate
Data you send to this site is encrypted by industry-standard security protocols.
If you have any further questions about our privacy measures, please refer to our Privacy Policy.